What is Managed IT Support?

In a nutshell we monitor and manage all your crucial IT Services including: Servers, Network Services, Printers, Network equipment, Infrustracture, Operating Systems and data backups that is important in running your Business.

Why Choose Managed IT Support?

Here are some Advantages why Businesses are Outsourcing their ICT

  1. Employ a Team of Trained and Qualified Experts – Years of Experience coupled with Certified training from our partners ensures we have the knowledgeset in implementing the right technology for your business.
  2. Proactive Monitoring of Your Network while onsite or offsite with our dedicated technicians and ITSM Tools means we minimise the risk of any nasty surprises. Our Regular ICT Audits gives your business an accurate estimation on your projectory costs and objectives you want to achieve.
  3. Management of your ICT Assets & Licenses. Know what assets you have in Realtime with Fault History, Location History and depreciation costs and more. Manage the lifecycle of your Business IT Assets to ensure you keep on Budget and Plan for the Future.
  4. Vendor Partnerships – We represent you as we deal directly with our Partners.
  5. High Level of Support – Besides Phone/Email and Remote Support, We provide a Cloudbased HelpDesk Ticketing System which is monitored by our Team – Your Jobs are Prioritized and never missed.
  6. Service Level Agreement – “We Have No place to Hide”. We are not interested in legal jargan or loopholes. We hold ourselves accountable and provide you with service you can expect from a Trustworthy MSP.
  7. Scalable Support – Projects come and go for your business. Make your MSP Labour Costs a proportionate cost of your Overall ICT Budget.
  8. Fixed Hourly Rate – We appreciate your regular business and reward you with a reduced hourly rate.
  9. Your One Stop Shop to 100’s of Vendors – Direct Links to Local Hardware/Software Suppliers all from One Company. Dont Pay Retail Prices and wait weeks to receive your Order. We will source your products locally ensuring a quick turn around time.

Focus on what you know best your Business